Returns, Exchanges & Refunds

Exchange, Return/Refund Policy:

Thank you for shopping at If, for any reason, you are not completely satisfied with a purchase, We offer a 14-day exchange and return Policy.  We need to be notified by email within three days of receiving the item to get a return authorization. Item should be returned in a box. Goods that get damaged through shipping won’t be accepted.
The following terms are applicable for any products that You purchased with Us.
If items are defective, damaged during shipment, or incorrect, please notify us at via email at within three days of shipment arrival.
If you received an incorrect/broken/damaged item, please do the following steps:
1. Take pictures of all the wrong/damaged items
2. Please email them to us at
3. Include your order number and the incorrect/ damaged items quantity you received
Order Cancellation Policy 
You are entitled to request your Order's cancellation before shipping without giving any reason for doing so. In the case the item has shipped, you must receive the item and request an RMA.
The deadline for canceling by RMA request for the Order is 14 days from the date on which You received the merchandise. To request a cancellation, you can either email us or call us to cancel the Order.
Change of Mind Policy
In the case, you change your mind before we were shipping your Order or after you have received your order, you can contact us to request either a cancelation for unshipped items or you can request an RMA for the item you want to return.  
Please notify us via email at, within
three days of shipment arrival.
Returning Goods Policy.
You are responsible for the cost and risk of returning the goods to us. We highly recommend that you send your order back to us in a box, insured and trackable through the shipping service. We cannot issue a refund without proof of RMA. We
cannot be held responsible for goods damaged or lost in return shipment.
608 S Hill St. #303 Los Angeles, CA 90014
Conditions for Returns
In Order for the Goods to be eligible for a return, please make sure that:
 The Goods were purchased in the last 14 days and we were notified by email about getting a return authorization within three days of receiving the shipment.
 The Goods are in the original packaging and tags are attached. Refunds will not be processed without original packaging and without tags.

Exchange Policy
If the item is received and the customer wants to return it, they must request RMA within 14 days of receiving it.
Defective merchandise can be exchanged within 14 days of receiving it.
If the item shipped is incorrect, we will gladly replace it with the correct one and provide a return label to return the wrong item to our warehouse.
Refund Policy
We will reimburse You no later than 14 days from the day we receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.